Last updated: 2026-06-15 · Effective date: 2026-01-01
Please read these Terms of Service ("Terms") carefully before using the Zenbrox website and services operated by Zenbrox ("we", "us", "our"). By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
For the purposes of these Terms:
By creating an account, making a purchase, or otherwise using the Service, you represent that:
We reserve the right to update these Terms at any time. Material changes will be communicated via the website. Continued use of the Service after changes constitutes acceptance of the updated Terms.
To access certain features, you must create an account. When creating an account you agree to:
We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe a user has violated these Terms.
You may not use as a username the name of another person or entity that is not lawfully available for use, a name that is subject to intellectual property rights without appropriate authorisation, or a name that is otherwise offensive, vulgar, or obscene.
Zenbrox offers a free tier with access to core features and a paid Pro subscription that unlocks additional content, including premium articles and extended features. A description of features available under each plan is provided on the Plans page and is subject to change.
Pro subscriptions are billed on a recurring basis (monthly or annually, depending on your selection). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. By providing payment information, you authorise us (through our payment processor, Stripe) to charge the applicable fees.
We reserve the right to change subscription pricing at any time. We will give you at least 30 days' advance notice of any price changes. If you do not agree to the new price, you may cancel your subscription before the change takes effect.
Payments are generally non-refundable. We may, at our discretion, offer refunds in exceptional circumstances. To request a refund, contact us within 14 days of the charge. Refund requests submitted after 14 days may not be honoured.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access to Pro features until that date. No partial refunds are issued for unused portions of a billing period.
All payment transactions are processed by Stripe, Inc. By making a payment, you also agree to Stripe's terms of service. Zenbrox does not store full credit card numbers. Your payment details are handled directly by Stripe and subject to their security standards.
You agree not to use the Service to:
We reserve the right to suspend or terminate your access if we reasonably believe you have violated this Acceptable Use Policy, without prior notice and without liability to you.
The Service and all of its Content — including but not limited to text, articles, graphics, logos, icons, images, audio clips, software, tools, and the "Zenbrox" name and branding — are the property of Zenbrox or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes, subject to these Terms. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content without our express written permission.
Premium articles and materials available under the Pro subscription are licensed to you for personal use only. You may not share, redistribute, resell, or otherwise make Pro content available to third parties.
You retain ownership of any content you submit (session notes, goals, reflections). By submitting content to the Service, you grant us a limited licence to store and process it for the purpose of providing the Service to you. We do not claim ownership of your personal data or session content.
If you submit feedback, suggestions, or ideas about the Service, you grant us an irrevocable, royalty-free licence to use that feedback for any purpose without compensation to you.
The Service may integrate with or link to third-party services, including Google AdSense (advertising), Google Analytics (analytics), Stripe (payments), and Formspree (contact forms). These services operate under their own terms and privacy policies. We are not responsible for the practices of third-party services.
The Service may contain links to third-party websites. These links are provided for your convenience. We do not endorse and are not responsible for the content, accuracy, or practices of linked websites. Accessing third-party websites is at your own risk.
Zenbrox may display advertisements through Google AdSense and other advertising networks. By using the Service, you acknowledge that you may be shown advertisements. We are not responsible for the content of third-party advertisements. Clicking on advertisements may take you to third-party websites, subject to their own terms.
Users in the EEA, UK, and Switzerland may be shown a consent request before personalised advertising cookies are placed. You may opt out of personalised advertising at any time through Google Ads Settings.
The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:
No advice or information, whether oral or written, obtained by you from us or through the Service, shall create any warranty not expressly stated in these Terms.
Health and Medical Disclaimer: The wellness tools, breathing exercises, cognitive training games, and focus techniques provided through the Service are for general informational and wellbeing purposes only. They are not medical advice and are not a substitute for professional medical diagnosis or treatment. See our full Disclaimer.
To the fullest extent permitted by applicable law, Zenbrox and its officers, directors, employees, agents, suppliers, and licensors shall not be liable for:
In no event shall our aggregate liability to you for all claims relating to the Service exceed the greater of (a) the amount you paid to us in the twelve months preceding the claim, or (b) £50 GBP.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Zenbrox and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service ceases immediately.
If you wish to terminate your account, you may do so at any time by contacting us. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.
Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us first. We will attempt to resolve disputes within 30 days of being notified.
We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) at any time and without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We shall not be held liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, pandemics, server outages, telecommunications failures, or government actions.
These Terms, together with our Privacy Policy, Cookie Policy, GDPR Information, and Disclaimer, constitute the entire agreement between you and Zenbrox regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of the Terms will remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of Zenbrox.
If you have any questions about these Terms, please contact us via our Contact page.
These Terms were last updated on 2026-06-15. Previous versions are available on request.